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When was the last time you almost bought something online? That moment when you got all the way to the end of the purchasing process – only to back out of the cart at the last second?
Topics: cart abandonment
As an eCommerce seller, you have to spin quite a few plates – product sourcing, marketing, customer service, and more. But one of the plates that's the easiest to overlook (yet can have a huge impact on your bottom line) is revenue leakage.
Topics: Revenue
A vehicle without fuel can’t hope to get far on the road. Nor can a business hope to stay profitable without the engine of customer retention. Ask a seasoned entrepreneur, and they’ll tell you that even the best product or service is lost without a loyal customer base. So, what are the best strategies to retain customers?
Topics: Retention
Do you know your customers? You might think that you know your ideal consumer base, but stats show that many sellers lack the tools and insights to truly understand them. And missing out on key customer insights can lead to missed sales opportunities.
The best way to get to know your customers is to create and utilise a buyer persona. A buyer persona is a semi-fictional representation of your ideal customer – a stylised image of who they are, what motivates them, and how they think.
Mastering Black Friday & Cyber Monday: A Comprehensive 10-Part Pricing Strategies Series Recap
Black Friday and Cyber Monday (BFCM) have become pivotal events for retailers. In our extensive 10-part pricing strategies series, we've unveiled a treasure trove of knowledge to help retailers thrive during this high-stakes season. Today, let's take a journey back through the series, highlighting key insights from each article.
Topics: Black Friday, Cyber Monday
Getting Pricing Right for Black Friday and Cyber Monday (Part Ten)
In the previous nine articles of our comprehensive series, we've covered a wide range of pricing strategies and techniques aimed at helping retailers prepare for the intense shopping frenzy of Black Friday and Cyber Monday (BFCM). We've explored everything from optimizing your advertising performance to dynamic pricing, as well as simplifying prices, the power of incorporating shipping costs, alongside how to optimize your organic search position.
Topics: Black Friday, Cyber Monday
Getting Pricing Right for Black Friday and Cyber Monday (Part Nine)
Introduction
In the world of e-commerce, the battle for the top spot on Google Shopping is fierce. Many assume that the surefire way to claim the coveted first position is by offering the lowest prices. However, the reality is more nuanced than that. While pricing plays a crucial role in Google Shopping rankings, there are several other factors that contribute to a product's position. In part nine of our ten part series, we'll explore why being the cheapest isn't always the only path to the top during Black Friday and Cyber Monday (BFCM), and what other strategies can help you secure a prime position on Google Shopping over this promotional period and beyond.
Topics: Black Friday, Cyber Monday
Getting Pricing Right for Black Friday and Cyber Monday (Part Eight)
In the ever-evolving landscape of Black Friday and Cyber Monday (BFCM) pricing strategies, our ten-part series has been a guiding light, offering a diverse range of techniques to help retailers seize the opportunities presented by these massive shopping events. From honing your pricing tools and assessing your market positioning to mastering the intricacies of Google Shopping, competitor metrics, dynamic pricing, and the art of simplifying prices, we've covered an array of strategies designed to prepare you for BFCM.
Now, in Part 8 of our series, we delve into an often-overlooked yet highly impactful strategy that can transform your BFCM performance. It's a pricing tactic that aligns with your Google Shopping strategy, enhances search relevance, and tackles one of the major causes of cart abandonment: offering free shipping.
Topics: Black Friday, Cyber Monday
Getting Pricing Right for Black Friday and Cyber Monday (Part Seven)
Welcome back to our ten-part series on getting your pricing right for Black Friday and Cyber Monday (BFCM). In the previous six articles, we've explored a wide range of pricing strategies and techniques, from enhancing Google Shopping visibility to leveraging the power of dynamic pricing. Today, in Article 7, we're about to cover a simple pricing technique, that is easy to setup and test, yet could be extremely powerful in improving your conversion rates during this promotional season and beyond.
Topics: Black Friday, Cyber Monday